Carolina Restoration Services
Client Review on Carolina Restoration Services
Feedback:
My water heater flooded my entire downstairs. I was urged to call CRS per my insurance company. Everything started off great. The guys who did the mitigation were terrific. Due to it being winter, the actual repairs did not start for a few weeks. I was understanding of this as I know pipes burst, etc. due to freezing weather. The repair process service was far from great. For some reason, they painted my walls prior to installing the new floor. Once the floor was installed, there were dirty hand prints & marks all over the freshly painted walls. They had to send the painters back out to clean the walls and repaint. Furthermore, the flooring guys also put a hole in my kitchen wall which they did not tell me about. I found it and had to call CRS to get that fixed. Finally, it has been a few months and now the new vinyl in my kitchen & bathroom is starting to bubble. Last week they came out TWICE to fix it & behold...it has bubbled yet again!! Understandably, they are using a third party to install the vinyl. However, after several unhappy emails due to bubbling floors...I would assume they would send a different company out to get the job done.
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