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Last updated: October 1, 2021

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Best
Top 10 Call Tracking Software Companies

Best Call Tracking Software Companies - October 2021

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

GUI Interface

GUI Interface

Ease of Integration

Ease of Integration

Software Features

Software Features

Reporting Methods

Reporting Methods

Support

Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders
1
2009
$1 million - $5 million
10 - 50
2000+
99
M
Mercedes-Benz of Greenwich, BestBuyPCS, Big Blue Bear Consulting, Fast Growing Trees, Gutter Helmet

100
100
100
100
100
100%
NC
CallTrackingMetrics, LLC CallTrackingMetrics, LLC
Talk to a Representative: 213-986-2488
Key Facts For CallTrackingMetrics, LLC
  • Major Clients:
    Mercedes-Benz of Greenwich, BestBuyPCS, Bi...
  • Year Founded:
    2009
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    2000+
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    99
  • Pricing:
    M
  • Website:
    www.calltrackingmetrics.com
Request A Quote
Reviews (16)
Positive 75.0% 12 Reviews
Awesome service. We use Call Tracking Metrics...
David Bosley
Positive
Thanks Meghan!
Thomas Taylor
Negative 25.0% 4 Reviews
Tried the tracking software with several clie...
Paul Gosselin

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

CallRail, Inc. CallRail, Inc.
Talk to a Representative: 888-820-0574
Key Facts For CallRail, Inc.
  • Major Clients:
    Available Upon Request.
  • Year Founded:
    2011
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    4,000+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    98
  • Pricing:
    H
  • Website:
    www.callrail.com
Request A Quote
Reviews (22)
Positive 72.7% 16 Reviews
Great company with a cool office. Great views...
Jacob Brown
Negative 22.7% 5 Reviews
Any business that has to spam other businesse...
David Zoom
Neutral 4.5% 1 Reviews
Great product..... just when I had an issue,...
Lucian Moon

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

3
1996
$1 million - $5 million
10 - 50
100+
87
H
TimeWarner, Blue Man Group, Curves, RosettaStone, T Mobile

100
99
100
100
100
99.8%
NC
Dial800 Dial800
Talk to a Representative: 800-700-1987
Key Facts For Dial800
  • Major Clients:
    TimeWarner, Blue Man Group, Curves, Rosett...
  • Year Founded:
    1996
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    100+
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    87
  • Pricing:
    H
  • Website:
    www.dial800.com
Request A Quote
Negative Review 1 Reviews
Anonymous
Negative Review
Anonymous

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Strong Performers
4
2003
$100 million - $250 million
250 - 500
1000+
84
M
razorfish, Carnival, Travel Zoo, reprisemedia, double click
100
99
100
99
97
99%
NC
Marchex Marchex
Talk to a Representative: 800-840-1012
Service Offerings:
Key Facts For Marchex
  • Major Clients:
    razorfish, Carnival, Travel Zoo, repriseme...
  • Year Founded:
    2003
  • Fulltime Employees:
    250 - 500
  • Active Clients:
    1000+
  • Revenue:
    $100 million - $250 million
  • Client Retention Rate:
    84
  • Pricing:
    M
  • Website:
    www.marchex.com
Request A Quote
Negative Review 0 Reviews
Anonymous

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Analytic Call Tracking Analytic Call Tracking
Talk to a Representative: 561-841-1832
Key Facts For Analytic Call Tracking
  • Major Clients:
    Confidential.
  • Year Founded:
    2012
  • Fulltime Employees:
    1 - 10
  • Active Clients:
    300+
  • Revenue:
    Est. $1 million
  • Client Retention Rate:
    91
  • Pricing:
    L
  • Website:
    www.analyticcalltracking.com
Request A Quote
Reviews (46)
Positive Review 46 Reviews
Awesome Quality!!! Many Thanks!!!
Alex Radin
Positive Review
Top experts in their field. Unreserved recom...
Ashwin Gandhi
Positive Review
I have did work with the company in the past....
Zapp Allen

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Callsource Callsource
Talk to a Representative: 877-225-5768
Key Facts For Callsource
  • Major Clients:
    Confidential.
  • Year Founded:
    1996
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    2,000+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    95
  • Pricing:
    M
  • Website:
    www.callsource.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Contenders
7
2009
$10 million - $50 million
100 - 250
150+
98
M
Pilkington, Courtyard Marriott, Kaiser Permanente, Parker, Big O Tire

100
98
100
97
96
98.2%
NC
Convirza Convirza
Talk to a Representative: 855-889-3939
Key Facts For Convirza
  • Major Clients:
    Pilkington, Courtyard Marriott, Kaiser Per...
  • Year Founded:
    2009
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    150+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.convirza.com
Request A Quote
Reviews (15)
Positive 80.0% 12 Reviews
I don't know how they got my email address, b...
Brittany House
Positive
Now we dont run any marketing campaign withou...
Lynda Pierce
Negative 20.0% 3 Reviews
Great last minute crm doftware
Michael Pieper

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Media Flint, Inc Media Flint, Inc
Talk to a Representative: 866-203-0693
Key Facts For Media Flint, Inc
  • Major Clients:
    Available upon request.
  • Year Founded:
    2007
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    150+
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    95
  • Pricing:
    L
  • Website:
    avidtrak.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Disruptive Advertising, Inc Disruptive Advertising, Inc
Talk to a Representative: 1 (877) 956-7510
Key Facts For Disruptive Advertising, I...
  • Major Clients:
    Guitar Center, Citrix, Engagex Corp., iTok...
  • Year Founded:
    2011
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    150+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    97
  • Pricing:
    M
  • Website:
    www.disruptiveadvertising.com
Request A Quote
Reviews (100)
Positive 93.0% 93 Reviews
As a whole, working with Disruptive Advertisi...
Ryan Thompson
Negative 4.0% 4 Reviews
My company didn't have the greatest experienc...
Bluebonnet Dental
Neutral 3.0% 3 Reviews
Disruptive is made up of a caring group of in...
Austin Piwinski

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Mongoose Metrics Llc Mongoose Metrics Llc
Talk to a Representative: 877-295-5100
Service Offerings:
Key Facts For Mongoose Metrics Llc
  • Major Clients:
    Bouncefire.com, Audette Media, Sales Logik...
  • Year Founded:
    2007
  • Fulltime Employees:
    50 - 100
  • Active Clients:
    100+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    93
  • Pricing:
    L
  • Website:
    www.mongoosemetrics.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Evaluation Criteria:
GUI Interface
Ease of Integration
Software Features
Reporting Methods
Support
 
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