Carolina Restoration Services
Client Reviews on Carolina Restoration Services
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I contracted with them to fix my basement that had been exposed to sewage in a pipe backup. They were responsible for painting the basement, putting in new flooring, and making sure everything was back to the condition it had been in after their work was done. Not a single one of the contractors was able to do their job correctly. The painters had to come back to fix a few spots and didn't even get finish it the second time around. I specifically showed the CRS foreman the problem areas and it seems like he must not have passed on all of that information to the painters. He even admitted to having chipped the wall in one place himself and never got it touched up. The flooring people were worse. There was an area of the concrete foundation that was not level as the result of an earlier part of this project. The flooring people made not attempt to level it, so the flooring was like a seesaw for the entire 20 foot width of the room. Another set of contractors were hired to fix it, which they weren't able to do to the full extent because other things being in the way that the CRS foreman said would not be in the way. All in all, they didn't accurately get the job done even when they were brought back in to fix the problems they should have anticipated the first time. It seemed that every contractor was there to do the least work possible, with the exception of the last one whose ability to complete his job was limited. The only reason they don't get a one star is because the foreman was generally friendly and was moderately responsive to communication.10/5/19 Edit:Since my last review I was reached out to by one of the managers and he was at my house the next day to talk about my concerns. He agreed with me on my assessment of the situation and wanted to fix the problems at no extra cost. I was assigned a new foreman and the work was completed quickly and competently. I upgraded the review to 4 stars.
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After a water pipe broke and flooded my house I needed new floors and drywall repair Carolina Restorations did an outstanding job and even finished ahead of schedule. My new floors are beautiful and the installers did a great job. The painters fixed the drywall and painted my entire kitchen with not a drop of misplaced paint. They moved all my furniture out and back in without incident and even put my complicated media center back together. I would highly recommend them for any of these services.
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The contents crew that consisted of Perla, Claudia O., Martha, Carmen, Claudia V., and all 4 moving guys gave extreme effort to help me out and where very professional! I would recommend them to anyone !!
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We had damage from an air conditioning leak. We were so pleased with the Sheetrock repair and painting done by Charlie and Hugo. They were very professional and left everything extremely neat. We enjoyed dealing with Andrew at Carolina Restoration and would definitely recommend them! Sam who cleaned the carpets did a great job too.
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The entire CRS team was great to work with. We had a pretty bad water leak that required remediation and repair, and CRS worked with us and our insurance provider to make sure everything went smoothly. Keith, Scott, John, and the rest of the team did a great job and it's almost like we remodeled - the area they repaired is nicer than it was before the issue we had!
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Chris Flantos and the entire team did an excellent job from beginning to end. We were informed every step of the way and Chris went out of his way to make sure we were happy.
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John, Jeremiah, max , and Chauncey were awesome! Their very professional and cared for our stuff was like it was their own! I would recommend them to anyone!
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Exceptional service. In the aftermath of hurricane Florence when we were trying to restore our operations, so that those that rely on us could carry our their businesses could do so, they turned up promptly and dealt with the water damage rapidly. Both Tim Martino and his team offered clear assessment and advice, making sure we understood all the possible options and stages. They have been responsive and communicative at every stage. I would not hesitate to recommend them!
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Jeremiah and John were very professional and helpful and I would highly recommend!
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I commend what you guy do for the community! They won't let you down
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