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Last Updated May 1, 2024
Client Review on Canadian Appliance Source Québec City
Feedback:
Do not do business with this company. I am a landlord and I made a service call to this company for a dryer in one of my building units. They were aggressive with my tenants and made them highly uncomfortable and left without doing any kind of work. They also lied about the time that they arrived on the receipt and lied about contacting prior to coming onsite. On top of that, they falsely advertise 24/7 service and same day service. When I arrived, my tenants were distressed and when I had called, customer service said they could only send the same rude technician and that he would not be able to come that day and only during a limited time period the next day. They also put me on hold 3 times, all 3 times ended with them hanging up on me. After 3 hours of showing no remorse and constantly dropping the line, I am now having to pay $90 to cancel all services with them. Do not work with this company, they wanted to charge me $280 just for labour alone which would not include the price of parts. In contrast, other repair service companies have quoted me $175 for labour. The bottom line is they have all sorts of hidden fees, rude technicians, and terrible customers service.
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