Big Island Pond Remodeling & Replacement Specialists
Client Review on Big Island Pond Remodeling & Replacement Specialists
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I would wholeheartedly recommend Big Island Pond Remodeling to anyone & everyone! They built a two room addition on our existing home in late 2018. We started looking for contractors in April 2018. The ones who bothered to call back, and then, actually show up for an appointment, were far from what I considered professional, respectful or confidence-inspiring for this very important project to us. I was extremely frustrated in my search when someone recommended BIP to me. From the get-go, it was a completely different experience than others we had met with... almost too-good-to-be-true good… but they actually were EVERYTHING they had initially seemed to us to be. Moreover, they “delivered” everything they said they would and MORE! I loved the husband-wife team, Fred as the Contractor & Michelle as the Project Manager. As a woman, it can be intimidating dealing with male contractors. It was nice to be able to communicate with another woman about ideas and things...or questions that maybe I thought would sound trivial to a man. Not only is she a genuinely nice person, and always super pleasant to deal with, but she kept a firm grasp of all the many details discussed over an approximate 4 month period (from 1st meeting to project completion)...things that maybe even I had forgotten about! She was always on top of things and kept me informed every step of the way. That was very much appreciated, and also comforting, to know where we were and what was next! Fred is also a genuinely nice person. And man, does he know his stuff! His overall knowledge of construction and everything it entails is truly amazing. He can quote building codes off the top of his head like it’s nobody’s business. He actually saved us time and a lot of money by talking down our town building inspector from requiring something not at all necessary and that would have been costly. Fred did this with his knowledge of code, creative problem solving abilities and his great people skills to appease the inspector with another simpler solution to the situation with which that the inspector had an issue. While Fred is current on codes and super knowledgeable, he is also old-school. And I really respect that about him. He sets a high bar for work ethic, the quality of work and wanting his clients to be happy with the end result. It’s hard to find people like him, or his wife Michelle, these days that are so hard-working, conscientious and caring. Both Fred & Michelle worked so hard for us, wanted the very best that could be done and most of all, wanted us to LOVE the finished project. And we absolutely do! We love them too!The same goes for the BIPR crew and sub-contractors. They were all hard working, respectful professionals that were a pleasure to have around during the building process. And that says alot for people whom I at first didn’t know that had to see me fresh out of bed in the morning in my pj’s & messy hair. The last thing I have to say is that Big Island Pond Remodeling is an 100% CLASS ACT and we feel so very happy and so very fortunate that we found them to do our project. I will always call them first for any future home projects and recommend them to anyone I can.
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