Home Care Assistance of The Grand Strand
Client Review on Home Care Assistance of The Grand Strand
Feedback:
Home Care Assistance of the Grand Strand in Pawleys Island did a great job, in sometimes very difficult situations, caring for my 82 year old sister with dementia for 10 months in 2016, before we moved her near me, almost 500 miles away. The HCA client care manager, Ashley, did an amazing job in calming and reassuring my apprehensive sister about bringing in outside caregivers during a long and emotional meeting. HCA took great care to match the caregivers with Lorraine’s needs and her living situation, and made adjustments as needed. All the caregivers they provided were wonderful and caring people who showed great affection. As my sister declined and her needs expanded, sometimes on short notice, HCA made sure we had top quality caregivers. HCA’s managers were very responsive and involved. Whenever I called, I was sure to either reach a manager or get a return call very soon. The HCA managers spoke with the caregivers and reviewed their thorough daily notes, and contacted me whenever they had any concerns or issues. The managers were very generous with their time: For example, Ashley attended a very long meeting with my sister’s doctor to discuss her needs and future care, and the managers rushed to my sister’s house whenever there was any concern. I can highly recommend Home Care Assistance of the Grand Strand.
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