We set out in 2006 with the key intention of delivering a better service to clients than others in the online industry were offering at the time.
An agency they could actually trust in a sector that had very little.
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That means not only the way we communicate and deal with clients, but the partnership we have with them.
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It’s a relationship built on honesty and, of course, performance. We are now winning top industry effectiveness awards and have retained many of our key clients for over three years. A fact we’re extremely proud of.
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Long term relationships are vital to us. Churn is no good to anyone.
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When you give us a brief, we believe you will want to hear it straight. We’ll want to agree the destination, outline the journey and what it will realistically take to get you there.
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We are passionate about what we do, and proud of the results we achieve for clients. We call ourselves ‘your online marketing partner’ and for many clients we’re pleased to say that’s exactly how they view us. In some cases we are the online marketing department they don’t have.
For others, we work with their in-house teams to blow away their KPIs.
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Visit our office in a renovated church in Norwich City Centre and you’ll see that teamwork is central to the Further cause.
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Hence the open plan design, the relaxed atmosphere, the shared coffee runs, the ‘Think Tank Tuesday’ brainstorms, the sometimes irreverent teambuilding days and ‘Further Friday’ after the week’s work is done down the pub.
