Edition:

Client Reviews on Thomson Local

    • 2.3
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Chris Kirby Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Ben Greenwood May 18, 2019

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Feedback:

Awful seriously avoid like the plague - smiley sales rep oooo we can do this that and the other !!NO THEY CAN NOT!! I have had no leads OFF THEM IN THE LAST 10 MONTHS!! Wasted a stupid amount of money with them listening to their upsell of ADWORDS and we can get you on PAGE 1 OF GOOGLE etc - they just aren't capable of such things - please don't be a MUG & waste your money like I have if you have a small business they are not viable and neither are YELL for that matter !! they lock you into a contract they know you will pay without results as they can move on to the next new small business owner absolute LEECHES - teach yourself about SEO and do it yourself its very straight forwardRegards 1 very angry small business owner!!

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Terrible adwords experience, avoid them , wasted money ....

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Chuffed to bits with my PPC campaign and about to sign up for SEO later this week. Thanks again. Chris.

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Ive always been sceptical of spending money on advertising, but I have to say that it was definitely money well spent. Well done to the boys and girls at Thomsons.

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Can't thank Thomsons enough for the service I have recieved. Love my rep and would highly recommend to others.

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the review i am writing is 100% true belive it or not. thomsons are trying as hard as possible to get this review removed i will keep posting it untill i get a written apology it happened a while back but i feel this should be voiced to warn others that thomsons local are untrustworthy and should not be trusted with your persobal details. someone in my household was refused a credit check for advertisment with thomson local. the advisor on the phone asked for another name in the house-hold to run the check under. knowing full well what there doing is illegal.it was only by checking my credit rating i realised they had created a search on my name without my consent to place someone elses advertisment. i phoned up thomsons and they confirmed this is what there sales person had done. so if this has happended to you be sure to report it to the police. hope thomson local go skint and fold up.

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Wasted money on advertising with Thomson local for a whole year. No results whatsoever, I got more visitors to my website from free advertisement, absolute disappointment.

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Doesn't seem they can reply to the 25 emails I have sent them, yet quick to re-instate a direct debit without consent.

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Absolutely useless company who couldn't generate extra leads even if they owned the internet. Shoddy excuses as to why leads haven't increased, shoddy customer service, shoddy excuses which I will go on to.I was told leads haven't increased because our website was outdated. We promptly updated our website for a fresh new modern look which supported both desktop and mobile devices. Fast forward a few months and still the same amount of leads as last time. Thomsons reasoning? Because you haven't updated your website. When I proceeded to inform them it had been updated, I was greeted with a "you have? We didn't realise, well not sure what's gone wrong, we have never had this before", yeah, I am sure you have never had this before.When proceeding to cancel, told it cannot be done unless I pay out the remainder of the contract, I explain I am providing notice and wish for immediate cancellation as the results aren't as promised. Fast-forward a few months and a debt collecting agency demanded payment for an outstanding bill. Due to worries about affecting my credit rating, debt paid, new website paid for, no extra leads and Thomson continue to con legitimate small business owners.If they ever approach you for business, be polite and refuse them entry and/or a conversation. Save yourself the hassle of it all and the shoddy service you will receive. Probably get a better return on your money paying someone to distribute leaflets!

Feedback:

I have only good things to say about the lads at Thomson. They have always been extremely helpful to me and very prompt in answering my queries. Cant really say anything else. Keep up the good work guys.

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