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Client Reviews on Synchromedia Group Pty Ltd

    • 4.8
  • 23 Reviews

Most helpful positive review

0 people found the following review helpful

By Chris Rutherford Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Karyn Calcino Nov 18, 2018

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Feedback:

I have been a customer of Paul's for in excess of 10 years. Any time I have had a challenge Paul has provided great service very quickly. I would not hesitate to recommend Paul and SMG for any of your internet/website issues.

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Great people to deal with very helpful

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Thank you to Paul and the team @ SMG. They did a smooth change over of my domain hosting to their servers. During that time I spoke to Paul, Stefan and John. All were very helpful and attentive. Great being able to pick up the phone and get support straight away! Would highly recommend Synchromedia Group! 10/10!

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Words cannot express my appreciation to Paul Egen for his tech support over the last 9 years. His prompt, friendly and professional service often goes beyond the call of duty. The service this company offers is exemplary and it is always a pleasure to deal with Paul & his team. Thank you wholeheartedly for your continued support.

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I have been with SMG for years. They are outstanding great responsive service at a very reasonable price.

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Paul and the team are professional & courteous. They always go above & beyond with their customer service. Their expert knowledge is second to none. Highly recommend!

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Absolutely brilliant service as always. Paul was extremely helpful and fixed the issue straight away. I highly recommend Paul and his team for anything you may need, very professional.

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I have been using SMG group for six years for Website hosting and emails, and have had very few issues at all.Recently I had some issues with form registration from the website, to do with the Website build not SMG fault. A quick email to SMG, and the team where straight on to the issue, explained to me what needed to be fixed and we got it done in less than an hour. Excellent service as always by the professional team at SMG.The simple fact that they team are based in Australia, and will call you and explain in clear language the solution to any issue is absolute value for money.Would recommend the SMG team to anyone wanting first class service and back up.Regards Richard Lawrence- Happy Customer..

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Paul: as you know I am closing my business and sadly I will no longer be needing your services. I cannot let the opportunity go without thanking you and your company for the outstanding service given to us over the years. These days I have gotten so used to having to accept less than stellar service from organisations, along with the considerable stress getting issues attended to. Conversely, it has always been a delight dealing with SMG.SMG didn’t miss a beat over the many years we were with you, and if a tech issue occasionally surfaced, you were prompt and efficient in dealing with it (and that includes a few self-inflicted ones!)It has been critical to my small business to have a really reliable website and email, and SMG has totally delivered.My very best wishes to you and SMG for the futureRob

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Thanks for the tireless service in helping us set up our business. The assistance that SMG has gave us helped us enormously. The social media world can be daunting for some but Paul and the team at SMG took the stress out of setting up our internet requirements. warm regards Lilly and Brad.

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