Action Link Wireless, Inc.
Client Review on Action Link Wireless, Inc.
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SERVICE COMPLETEDI called Wednesday about getting my phone screen replaced (LG Q7+). The man I spoke with was very friendly and helped me. He ordered my screen and i paid extra to overnight it. The next day i went in to drop my phone off. Mind you, this entire time I've been scared because of the bad reviews I've read but i understood tech things can be tricky and just hoped there would be no issues with my service.I came back 2 hours later and my phone was done, but unfortunately my fear came true. My new screen works until i turn it off. After that, it won't work anymore. I immediately showed it to the man and he hard reset it and it did the same thing. The screen would work until I turned it off. Then no more. Well he then told me to drain the battery until it dies then charge it because "it's usually the battery". So he had me leave the store even though the screen was not working properly. Although he did say to call him the next day if the issue is still there. Sure enough, today I call and let him know the problem is persisting. (I've had to hard reset my phone about 10 times just to use it). He said he'll order a new screen but i can come in today so he can open it up again and see if he catches anything. So i went in, he cleaned everything, and the problem still persisted. This time he sent me home with the screen again that's not properly working saying to "give it some time - like 30 minutes". But did still reassure me that the second screen is on its way and will be here Monday. -------------------------------------------------------------------------Well, to my surprise, he was right. I left my phone screen on so it wouldn't shut off overnight, and sure enough it started working normally again. I had my doubts but it's working fine and has been for 2 days now! I'm happy to know the screen has a lifetime warranty too! Thanks action link wireless!
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